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CONSUMERS

The consumer is king, and we here at DTI give consumers the royal treatment in the face of a growing Philippine market.

For one, we have a section dedicated to consumer education, where you can refer to regarding rights and responsibilities and tips on how to be a vigilant consumer. If you are unhappy with a product or service, assert your right by filing a complaint.

We aim for “value for money” when you buy basic necessities and prime commodities and thus present suggested retail prices (SRP) and monitored prices through the e-Presyo page.

Notified of a sales promotion, but want to check if it is legitimate? You can view DTI-approved sales promotions.

Need to have a car or phone repaired and want to ensure that you get trustworthy service? You can check out our list of accredited service and repair shops.

We also guide overseas Filipinos who wish to send balikbayan boxes to their loved ones. You may go to our list of accredited seafreight forwarders as the first step in ensuring the safe and secure delivery of your padala.

Want to assure quality for your construction project? We have a list of licensed contractors for your perusal.

To view product standards and regulations, DTI makes it convenient for you through the Standards and Conformance page.

Looking to ensure a high level of consumer reliability? Learn more about how certification bodies, inspection bodies, testing, and calibration laboratories can get accredited.

Lastly, you may access the lists for licensed merchandise and ship brokers or registered bulk sales providers and general bonded warehouses.

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