Consumer
Revised Rules on Granting Special Discounts to Senior Citizens and Persons with Disability on Purchase of Basic Necessities and Prime Commodities
Date of Issuance: 21 March 2024
ADDENDUM TO POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity
POLICY ADVISORY: No. 23-02, series of 2023 Re: Price freeze period computations upon the declaration of a state of calamity
POLICY ADVISORY: No. 23-01, series of 2023 Re: Five (5) consumer responsibilities
Implementing Rules and Regulations of Republic Act No. 11900 or “The Vaporized Nicotine and Non-Nicotine Products Regulation Act”
Eight (8) Basic Consumer Rights
Policy Advisory 22-01
Series of 2022
Guidelines for the conduct of price and supply monitoring of basic necessities and prime commodities (BNPCs) pursuant to the mandate of the Department of Trade and Industry (DTI)
Date of Issuance – December 11, 2020
Guidelines for Payment Options on the Purchase of Consumer Products and Services
Date of Issuance – March 23, 2021
Revised Guidelines on the Recognition of Consumer Organizations (COs).
Date of Issuance – October 9, 2020
Development of a Philippine Online Dispute Resolution System (PODRS)
Date of Issuance – September 29, 2020
Mandating the Use of the Filipino and/or English Language in Signages, Billboards, Advertisements, Brochures, Fliers, Notices, Advisories, Labels, Price Tags/Lists, Menus, Receipts, and other Business/Marketing Materials
Date of Issuance – June 21, 2019
Implementing Rules and Regulations of Republic Act No. 10962 Otherwise Known as The “Gift Check Act of 2017”
Date of Issuance – February 18, 2019
Administrative Procedures on Addressing Consumer Issues and Concerns Pertaining to Telecommunications Industry And Speedy Resolution of Consumer Complaints.
Date of Issuance – December 21, 2018
Guidelines on the Recognition of Consumer Organizations (COs)
Date of Issuance – December 29, 2017
Advisory on Online Shopping Fraud
Date of Issuance – April 30, 2015
Amendments to the Department Administrative Order No. 14-3 series of 2014 (DAO 14-3, S.2 014) otherwise known as The Implementing Rules and Regulations of Republic Act No. 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles
Date of Issuance – December 15, 2014
Implementing Rules and Regulations of Republic Act No. 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles
Date of Issuance – November 17, 2014
An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles
Date of Issuance – July 15, 2014
An Act amending certain Provisions of Republic Act No. 7581, entitled “An Act Providing Protection to Consumers by Stabilizing the Prices of Basic Necessities and Prime Commodities and by prescribing measures against Undue Price Increases during Emergency Situations and Like Occasions and for Other Purposes
Date of Issuance – September 6, 2013
An Act Providing Protection to Consumers by Stabilizing the Prices of Basic Necessities and Prime Commodities and by prescribing measures against Undue Price Increases during Emergency Situations and Like Occasions
Date of Issuance – May 27, 1992
Providing for a Bill of Rights for Air Passengers and Carrier Obligations
Date of Issuance – December 10, 2012
Implementing Rules and Regulations of Republic Act No. 9994, also known as the “Expanded Senior Citizens Act of 2010,” an Act Granting Additional Benefits and Privileges to Senior Citizens, further amending Republic Act No. 7432 of 1992 as amended by Republic Act No. 9257 of 2003
Date of Issuance – June 18, 2010
Rules and Regulations implementing Republic Act No. 7394, Otherwise known as The Consumer Act of the Philippines
Date of Issuance – June 10, 1993
Implementing Rules and Regulations of Republic Act No. 10909, “an Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor”
Date of Issuance – December 22, 2016
An Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor
Date of Issuance – July 21, 2016
The Consumer Act of the Philippines
Date of Issuance – April 13, 1992
Guidelines Requiring Domestic Airlines to Apply Senior Citizens Discount and Persons with Disabilities Discount on Air Transportation Tickets Purchased Online
Date of Issuance – July 13, 2017
Amendments to Joint DTI-DA Administrative Order (JAO) No. 10-02, Series of 2010 entitled “Grant of Special Discounts to Senior Citizens on the Purchase of Basic Necessities and Prime Commodities” and Joint DTI-DA Administrative Order (JAO} No. 12-02, Series of 2012 entitled “Granting Special Discounts to Senior Citizens on Purchase of Basic Necessities and Prime Commodities”
Date of Issuance – February 17, 2017
Amendments to Joint DTI-DA Administrative Order No. 10-02, series of 2010 (JAO 10-02, s. 2010) Granting Special Discounts to Senior Citizens on the purchase of Basic Necessities and Prime Commodities
Date of Issuance – August 24, 2012
Implementing Rules and Regulations on the Grant of Special Discounts to Senior Citizens on the Purchase of Basic Necessities and Prime Commodities pursuant to Section 4 (j) of R.A. No. 9994, otherwise known as the Expanded Senior Citizens Act of 2010 Repealing DTI DAO No. 3, series of 2010 and DA issued AO No. 37, series of 2005
Date of Issuance – October 15, 2010
Amendments to Joint DTI-DA Administrative Order (JAO) No. 02, SERIES OF 2008 entitled “Granting of Discounts to Persons with Disability on the Purchase of Basic Necessities and Prime Commodities Pursuant to R.A. No. 9442, otherwise known as the Magna Carta for Disabled Persons”
Date of Issuance – February 17, 2017
Guidelines Requiring Domestic Airlines to Apply Senior Citizens Discount and Persons with Disabilities Discount on Air Transportation Tickets Purchased Online
Date of Issuance – July 13, 2017