Frontline Services:
The Trade Information and Assistance Group (TIAG), through the Export Trade Facilitation Division (ETFD), serves as the customer/exporter relations personnel of the BETP for all export trade-related inquiries. It provides real, immediate, and substantial assistance to existing and potential exporters.

Export Assistance Network (EXPONET)
To minimize the uncertainties of getting started in the export business, the EXPONET is here for you! It provides assistance on all export related matters including export procedures and documentation, trade complaints, and others.
Business Matching Center

Foreign buyers and local exporters find commonality through this special information service. The center receives inquiries regularly and directly from international importers and the Philippine Foreign Trade Posts abroad. These inquiries are made available to legitimate local exporters for free.
International Trade Resource Center
A wealth of trade information is available in this specialized library. Ideal for businesspeople and the those in the academe, the center holds a comprehensive collection of printed and electronic materials such as books and journals on international trade with emphasis on product and market information.
Communications Division
BETP clients, particularly members of Business Selling Missions for dispatch to various target markets, may seek the creative and technical assistance of this group for the preparation of promotional materials in print or electronic format. Concerned entities may inquire on the Exporters Manual and Handy Guide to Export through this Division.
Export Trade Complaints Committee

Should disputes arise between local suppliers/exporters and foreign buyers, complaint cases may be filed with the BETP through the Export Trade Complaints Committee (ETCC). BETP has a pool of personnel who trained with the Makati Regional Trial Court and the Supreme Court of the Philippines to mediate on export-related complaints.

Specialized Consultancy Services:

Market Consultancy

Through the Market Strategy and Consultancy Group (MSCG), exporters who intend to penetrate specific markets such as the Americas, Europe, Assoication of Southeast Asian Nations (ASEAN), Asia, Australia, and the Middle East may seek the expertise of Country Desk Officers, who assist in formulating market strategies and provide exporters with updated information and other valuable tools to increase export sales in identified markets.
Product Consultancy

The team of Product Officers at the Product Research and Strategy Group (PRSG) provides assistance to exporters based on the following product categories of expertise:
  • Resource based commodities
  • Food and food preparations
  • Herbal and natural products
  • Industrial manufactures
  • Consumer goods
International Services:
Trade policy issues, as well as updates on research and development (R&D) for specific products, are discussed during consultative meetings with the Product Officers.
Business Missions:
Exporters wanting to visit a particular target market either for exploratory purpose or direct sales promotion may join BETP business missions. The Market Officers and the Product Officers specialize in organizing Business Missions for dispatch to specific markets.
Monday, April 21, 2014 7:34AM GMT+8

Need Help?

DTI Call Center

(+632) 751.3330

(+63917) 834.3330

MSME Assistance


Export Assistance

(+632) 465.3300

Investment Assistance

(+632) 895.8322

Office Hours : (GMT+8) 8:00AM - 5:00PM Monday to Friday

Copyright © 2008 Department of Trade and Industry. All Rights Reserved.
Unique page views  4803