The Department of Trade and Industry’s Consumer Protection Group (DTI-CPG), in partnership with business establishments, ensure consumers’ access to various information materials through DTI’s Consumer Corner Program which was launched in August 2018.

The program offers readily accessible consumer-related materials in supermarkets to further assist consumers on their queries and concerns in purchasing basic needs, and educate them on their rights, responsibilities and other relevant consumer information that will be beneficial for their day-to-day activities.

The advocacy flyers contain discounts for senior citizens and persons with disabilities on basic necessities and prime commodities, consumerrights and responsibilities, price tag, product safety, and warranty.

As part of its commitment in strengthening consumer awareness and protection, DTI has strengthened its advocacy campaigns through social media.  Everyone is encouraged to join the DTI-CPG’s Consumer Policy and Advocacy Bureau’s (CPAB) weekly consumer care webinar series via Zoom or Facebook, and learn from various consumer-related topics. For more information on different consumer policies, check out the different policies thru DTI Consumer Care’s official social media accounts – Instagram, Twitter, and Facebook.

DTI-CPG Undersecretary Ruth B. Castelo emphasizes, “DTI extends its appreciation to our partners in the private sector for helping us in educating our fellowmen through this program. The Department appreciates the help of the supermarkets, which have become effective distribution sources of consumer programs and information.” For consumer-related concerns and queries, you may send an email to ConsumerCare@dti.gov.ph or reach us thru the 1-DTI (1-384) hotline. ♦

Date of Release: 7 July 2021