The Department of Trade and Industry – Consumer Protection Group issued the Policy Advisory No. 22-01, Series of 2022 on the legal bases of the eight ( 8 ) Basic Consumer Rights for the guidance of the consumers.

Having an in-depth knowledge of how the consumer rights and responsibilities started helps us understand the concept and value of consumer protection, both in the exercise of our rights and the fulfilment of our responsibilities as end users.

Report violators to: ConsumerCare@dti.gov.ph
Consumer Care Hotline 1-384 (1-DTI)

For more information, please see the document below:

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Date of Release: 12 May 2022