PH to develop AI-enabled workforce to address the threat of AI
MANILA - The Department of Trade and Industry (DTI) together with the Department of Information and Communications Technology (DICT) and tech pioneer company AI Pros, are set to join forces to train Filipinos in using Augmented Intelligence (AI2) as a solution to the impending threat of artificial intelligence on the jobs in the Information Technology – Business Process Outsourcing (IT-BPO) industry, while encouraging investors and operators to create more Socially Responsible Business Process Outsourcing (SRBPO) in the countryside.
“Instead of AI replacing jobs in the IT-BPO industry which is estimated to affect half of the 1.3 million jobs in the sector, the workers will be trained and upskilled to make use of AI2-enabled systems. Basically, it’s making the AI system become the solution to the problem,” Trade and Industry Secretary Ramon Lopez explained.
“Augmented Intelligence will combine the power of artificial intelligence with human intelligence to upskill the Filipino workforce and make them more effective and productive by enabling them to do complex and higher-paying tasks. This initiative, summed up under the “Philippine AI Workforce” brand campaign, will provide more jobs to Filipinos and bring the development to rural communities,” DICT Acting Secretary Eliseo Rio added.
“We are the first country to launch this kind of initiative. Instead of looking at AI as a threat to the BPO industry, the Duterte administration is using AI2 to provide more opportunities for inclusive growth. We will train and enable our workforce, regardless of their background and experience, to use AI2 to perform smarter and complete difficult tasks, and help them move up the value chain. The training will make them employable, operating even in the rural areas to make this program truly inclusive,” said Sec. Lopez.
DTI and DICT will introduce the presence of AI2 solution to the BPO sector in the Philippines (PH). The AI2 solution will employ impact sourcing by involving the masses in the sector’s growth. This will allow 482,000 unskilled workers to handle low-skilled work, while 525,000 low-skilled workers will perform mid-skilled work, and 309,000 mid-skilled workers will be able to do high level tasks.
“The entire industry market is worth USD 262 billion and only USD 79 billion is outsourced. With the government’s initiative and push for innovation, we will be able to benefit from this market to open up more job opportunities for the Filipinos which is the priority of President Duterte,” said Sec. Lopez.
“The idea here is to empower not only the existing BPO workers but also involve those at the rural areas. A pedicab driver or palengke vendor can be trained in using AI2 and start to perform even high-skilled jobs in IT-BPM,” the trade chief added.♦
Date of release: 24 May 2018